Privacy Policy

Last Updated: November 1, 2024

CanadaProgramming, operating as CanadaProgramming ("we," "us," or "our"), is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website canadaprogramming.org or engage our enterprise software development services.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Complete contact forms or request consultations
  • Subscribe to our newsletter or blog updates
  • Engage our software development services
  • Apply for employment opportunities
  • Communicate with us via email, phone, or other channels

This information may include:

  • Name and job title
  • Company name and business address
  • Email address and phone number
  • Project requirements and technical specifications
  • Payment and billing information

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and geographic location
  • Browser type and operating system
  • Pages viewed and time spent on site
  • Referring website and search terms
  • Device information and screen resolution

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide enterprise software development services, including auto systems integration, cloud architecture, and custom application development
  • Communication: To respond to inquiries, provide project updates, and send relevant information about our services
  • Marketing: To send newsletters, blog updates, and promotional materials (with your consent)
  • Improvement: To analyze usage patterns and improve our website and services
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To detect, prevent, and address technical issues and security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., cloud hosting providers, payment processors), subject to confidentiality agreements
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice and consent mechanisms
  • Protection of Rights: To protect our rights, property, or safety, or that of our clients and partners

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (TLS 1.3) and at rest (AES-256)
  • Secure data centers located in Canada with SOC 2 Type II certification
  • Regular security assessments and penetration testing
  • Role-based access controls and multi-factor authentication
  • Employee training on data protection and privacy practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

  • Client project data: Duration of engagement plus 7 years
  • Marketing communications: Until consent is withdrawn
  • Website analytics: 26 months
  • Employment applications: 2 years from application date

6. Your Privacy Rights

Under PIPEDA and applicable provincial laws, you have the following rights:

  • Access: Request access to personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Withdrawal of Consent: Withdraw consent for processing where applicable
  • Deletion: Request deletion of your personal information, subject to legal retention requirements
  • Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact our Privacy Officer using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. International Data Transfers

Your personal information is primarily stored and processed in Canada. If we transfer information outside of Canada, we ensure appropriate safeguards are in place to protect your data in compliance with PIPEDA requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer:

CanadaProgramming
Privacy Officer
350 Bay Street, Suite 1200
Toronto, ON M5H 2S6
Canada

Email: [email protected]
Phone: +1 (416) 847-2963

We will respond to your inquiry within 30 days as required by PIPEDA.